General Information & FAQs
Getting to us
Where is the meeting point?
Your pre-arrival email will specify directions and the exact location for your White River Charter Experience embarkation point. Please note parking options below. We depart from two separate locations in Coleraine, both have toilet facilities available, either:
Coleraine Marina
Portstewart Road,
Coleraine,
BT52 1EY
The Cutts Pontoon
40 Castleroe Road,
Coleraine,
BT51 3RL
Where can I park?
Depending on your embarkation point specified on your pre-arrival email, there is free car parking near both departure points. Please arrive to the pontoon at least 10 mins prior to departure time.
For Coleraine Marina
For your embarkation point at Coleraine Marina, the marina carpark is right next to the pontoons on Portstewart Road, Coleraine, BT52 1EY.
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Directions from Coleraine Marina Carpark to The Pontoon:
- Once parked, make your way to the entrance gate to the pontoons.
- The Crew will meet you there.
For The Cutts Pontoon
For your embarkation point at The Cutts Pontoon, the nearest parking is only a 5 minute walk: Somerset Riverside Park, 38 Castleroe Road, Coleraine, BT51 3RL.
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Directions from Somerset Riverside Park to The Cutts pontoon:
- Once parked, make your way to the car park entrance
- Turn left onto the public footpath along the Castleroe Road.
- Turn left at the Waterways Ireland (blue and white) sign and walk towards the river.
- Continue around the Waterways Ireland office buildings (on your right) and make your way along the lock gate (on your left) to the pontoon where we will be ready to welcome you onboard.
Can I get to you via public transport?
As a business committed to sustainability, we value responsible practices and encourage eco-conscious travel. We are located in Coleraine and can be easily reached via public transport, with the nearest bus stop, “Ballycairn, Marina (UUC)” conveniently located.
Public transport links:
Train
- Coleraine is accessible by train on the Belfast – Londonderry service (connecting Portrush and Castlerock). The nearest railway station is Coleraine, which is a short bus or taxi ride to our location at Coleraine Marina.
- Visit translink.co.uk for pricing and timetables.
Bus
- Translink Ulsterbus service has frequent routes serving the Triangle (Coleraine -Portstewart- Portrush)
- Bus 140a from Coleraine Station has a bus stop conveniently located near the marina.
- Visit translink.co.uk for pricing and timetables.
Bus 140a from Coleraine Station to Ballycairn, Marina (UUC).
- Stopping at:
- Coleraine, Rose Gardens
- Coleraine, Millburn Road
- Boulevard,
- Boulevard Bann View Place, Portstewart Road
- Marina, Ballycairn 64 Portstewart Road (UUC)
By Bicycle
The National Cycle Network Route 93 connects Portstewart to Coleraine via the Portstewart Road and the marina.
White River Charter FAQs
What is the maximum number of passengers can you accommodate?
12
Do I need to wear a lifejacket?
Disabled Access
Can I bring my dog?
No, unfortunately animals are not permitted onboard except for registered care/guide dogs which must be notified to the team in advance of your booking.
Can you fish from the boat?
What should I wear / What do I bring?
Suitable clothing for the changeable Irish weather (layers that can be added to or taken off and preferably waterproof).
Sturdy footwear is recommended for walking on pontoons and getting in and out of the boat and for walking rough terrain within the Mountsandel site.
What if the trip is cancelled or amended by WRC?
Can I book the whole boat for a private party/event/excursion?
Yes.
Outside of our scheduled experiences we are also available for private charters. We will work with you to create a bespoke boat experience, crafted to your specific requirements. Check out our Private Experiences, and get in touch.
Can I bring my own food/drink?
No. Passengers are advised that they are not permitted to bring their own food or alcoholic beverages onboard scheduled river trips.
Tea and coffee and light refreshments are provided on our scheduled trips.
If you are booking a private charter, please get in touch to discuss your requirements.
Why can’t I book The Spirit of the Bann on your website?
The Spirit of the Bann Tasting Experiences are led by our trusted collaborators at Causeway Coast Foodie Tours. This experience can be booked directly from their website by clicking here: www.causewaycoastfoodietours.com
Do you offer corporate/business trips?
Yes – exclusive use of our classic vessel provides an intimate and personalised experience that is perfect for small groups, corporate outings or private celebrations (up to 12 persons per trip). Please contact us to discuss your requirements.
Do you offer educational/school trips?
Still got a question?
If you’re still unsure about something or want to ask us a question about our Private Experiences, please get in touch.